Do you offer these tracks without the bass? Yes, Stereo Drum Tracks and Mono Drum Tracks (both without the bass) are available (or can be made available) for most songs. (To search for available tracks, type in "drums" in the search box.)

What does it mean when there is a parentheses "( )" around the key? The parentheses signifies that the bass has been digitally transposed from the original key of the song.

What does it mean when there is a parentheses that says "guitar" or "piano"? It means that in addtion to drums and bass, this track has addtional instruments that have been added to the right channel (the bass channel), i.e. "I Need You Now (with piano) E.mp3".

Why are the "added" instruments on the same channel with the bass? This is so that in case "key changes" are required, they can be made without affecting the sound of the drums (which do not require key transposition - but you already knew that, right? ;-)

Do you offer chord charts, arrangements sheets, or "tabs" for your tracks? No. But, all tracks emulate the artist who's version who is listed. Please refer to that version of the song by checking YouTube.com.

REGISTRATION / ORDERING

Do I need to register with your site to purchase this product?  Yes.  Here is how:  

a.) Click the "Register" link (to the left under "LOGIN".)

b.) Note that your email address MUST match your Paypal email address/username  to purchase this product.

c.) After submitting your information you will see this message "Registration Complete!"  You may now order and purchase tracks from the site.

d.) You will receive an email from drumandbasstracks.com titled "Account Details".  Log in to this site again by using the assigned password from that email OR change this password now by clicking the top left link that says Account Maintenance then Account Information. 

If you do not receive an email from our site with your assigned password within a few minutes, please check your spam/junk folder or contact us by clicking here.

NOTE - There is still a known problem that happens to some users with certain IP addresses or because of the browser that they use that continues to baffle us. If after entering your information on the registration page you are directed to a white page and are not able to log in, please contcat us.

How do I place an order?

a.) Find "VIEW OUR CATALOG by:" (located at the top right hand corner of this page) and choose your preferred method of viewing the catalog. You may view by "Latest Tracks","Tracks Listed By Artist", "Tracks Listed By Style", "Tracks Listed A-Z", or by using the white SEARCH box to find songs listed by "Artist" or "Song Title". Or, if you are only looking for songs that are Stereo Drum Tracks (without bass), you may type in the word "drums" in the SEARCH box to view only these tracks.

b.) Click "Add To Cart" for the tracks you would like to purchase.

c.) Click "Show Cart" at any time to view and adjust your order. To DELETE an item from your cart, use this button: .

d.) If a Discount Coupon Code is applicable to your order, make sure to enter it before clicking "Checkout".

e.) Carefully review your order on the Checkout Page. The most common mistake is the quantity ordered on a track. (If you see a quantity of "2", most likely you will want to change it to a "1".)

f.) If you require key changes, leave your requested keys in the white note box. Read our Policy, agree to the Terms of Service and click "Confirm Order".

e.) You will then be directed to the Paypal page for payment. Please make sure that the email address from which you are paying, matches the exact email address you used when registering. Payments received from an email address different than that registered by the user will be rejected. CHECKS OR MONEY ORDERS take time to clear and should be sent to:

Drum Tracks by Jim McCarty, LLC
2275 Huntington Drive, #516
San Marino, CA 91108
USA

f.) If you don't receive your download links, make sure to check your Spam folder.

Where do I find the Discount Codes? On the Discounts and Specials page.

Where do I enter the discount code? (See image)

PAYPAL QUESTIONS

I placed an order yesterday on your site but had to spend time reactivating my Paypal account. How can I look up that order?
To review and complete your order:
1.) Log in,
2.) Click "Account Maintenance",
3.) Scroll down the page and click "View" to view your most recent order,
4.) Complete your purchase using Paypal. (If changes are required to your order, please place a new order instead. Once your new order is confirmed, it will take you to the Paypal page again to complete your purchase.)

I have made my payment through Paypal. When will I receive my Download IDs? Once your order is confirmed and your payment is verified, you will receive the Download IDs by email. Please note that the verification process may take as much as 1 hr. to be completed after your payment is received.

Does Paypal accept Debit Cards? Yes, but only if your debit card displays the VISA or MasterCard symbols. When using Paypal, there are 3 drop-down lists containing your checking account, debit card, and Paypal debit card. Your checking account is usually selected by default but can be de-selected (via radio button), choosing "debit card" instead.

I have paid through Paypal and the money has been debited from my account. Why have I received an email that says that the order status is "Pending"? Disregard this email - your download IDs will be sent to you soon.

Do you take credit card payments over the phone? We no longer take credit card payments over the phone. Keep in mind though that Paypal can be used to make your credit card payment even if: a) you don't have a Paypal account, or b) if you do have a Paypal account but do not wish to make a payment through that account. Here is how:

1.) After placing your order and being directed to the Paypal page, look near the bottom left hand corner where it says something like, “Don't have a Paypal account? Use your credit card or bank account” and click the “Continue” link.

2.) Fill out the information under “Pay With Credit Card”.

3.) If you have previously used Paypal in the past but don't wish to use it for this order, you must use a different email address and credit card number than what was previously associated with your former Paypal account.

TECHNICAL ISSUES including: FILE TYPES, KEY CHANGES, SAMPLES, and BROWSER ISSUES

I recently purchased 3 tracks from you and they were sent in video format. Aren't these supposed to be in mp3 format? Trust us, they are in .mp3 format.  BEFORE you play your newly purchased tracks, PLEASE download the tracks to your hard drive first.  Here is how: For PC, right click link and choose "Save Target As..." or "Save Link As..."; for Mac, hold down the Control button, single click the mouse on the file desired, then on drop-down menu choose "Save Link As".

What if I ordered a song in the wrong key? No problem, we will replace it in the key you required at no charge. Just let us know your order number and your preferred key and and we will email it to you as soon as possible.

Are key changes free? Yes. Ordering your key changes in advance will insure their speedy delivery.

Is there a way to preview a track before purchasing? Yes, in addition to the samples on the Home Page there are also short, mono samples on the Latest Tracks page and for some songs in the catalog. Please note that samples of a songs are only create in their original key. If you require other song sample titles that are not listed, please contact us.

I use Google Chrome as my browser. I am only hearing your mono samples on the left channel? This is a known problem with Google. This site is best viewed with Firefox where it uses Windows Media Player as your designated Internet player. To circumvent the problem without changing browsers, try downloading the links to your hard drive: For PC, right click link and choose "Save Target As..." or "Save Link As..."; for Mac, hold down the Control button, single click the mouse on the file desired, then on drop-down menu choose "Save Link As". Keep in mind that all samples are created in "mono", unlike the purchased product which is created in "stereo" with the drums mixed panned all the way to the left and the bass panned all the way to the right.

The Drum and Bass samples sound great but how close do you copy the "whole" songs to the original recordings? We copy the original songs at about 95 -100% exact. Important signature licks are always included to capture the essence of the song -unlike what you find with most other backing tracks.

What if I need the bass track in a different key than what you have listed? If you need the bass in a different key, please specify that key in the Notes section of your order and it will be transposed digitally at no extra cost and will be emailed to you. (Please allow extra time for your order to be processed).

Do stereo or mono drum tracks have the bass mixed in with them? Please note that ALL stereo or mono drum tracks do not have the bass mixed in with them.

Do you offer songs with the keyboard or piano part, strings, rhythm guitar, background vocals, etc? As of March 2011, we are now taking suggestions from those of you who use our tracks "solo" as to which songs would be more beneficial with rhythm guitar, lead guitar or a keyboard track. Like our digitally transposed tracks, these tracks will be an another option to choose from. Read more by clicking here.

Are these tracks the "long version" or the shorter "radio version"? In most cases, the shorter, "radio version" is recorded unless the longer or live version is more popular. Please note that most tracks are under 5:00 minutes in length except for songs such as "Radar Love", "Free Bird", "Black Magic Woman", etc. which were recorded at their original playing time. The reason for this is because radio edits of these songs are not as popular among users of this site. Songs like "Don't Fear The Reaper" are not the longer version. If you have any questions, please contact us prior to purchasing.

Why don't you email the .mp3s instead of Download ID(s)? The download process works much more efficiently than emailing large files.

Can I download these tracks then burn the songs onto a regular Audio CD that will play in my home stereo or portable player? Yes. Most CD burning software allows you to burn .mp3s to Audio CDs.

How do I connect my iPod, .mp3 player, laptop, or CD player to play these songs through my sound system? There are several different ways to hook up your system. The most common way would be to use a "Y" cord made up of a stereo jack (1/8" or 1/4") plugged into your sound source to (2) mono RCA or 1/4" inserts into your P.A. Or, the two signals (drums and bass) can be "Y'd" together so that you will only use one channel of your P.A. for the backing tracks. This will limit your control over the drum and bass mix but will still work well. If you are using a laptop for playback through a P.A., you can use Winamp as it will allow you to play back in mono. View this link to read more.

Are all the tracks mastered with even volumes from track to track? Yes, but with over 2,000 tracks that have been mastered for this catalog, there may be an occasional slight adjustment needed for your specific use or application. If you feel that there is a problem worth mentioning, please contact us by clicking here and it will be resolved. Otherwise, you may use a free program for this process called Audacity.

Can I order these tracks as .wav files, Mixcraft files, or files other than  .mp3s? Sorry, we currently only offer our tracks in the .mp3 format (44.1 kHz / 192 kbps rate).

Can I order the individual .wav files to practice mixing the drum tracks on my own? Please email us or call (626) 791-4255 to discuss this option.

I purchased and downloaded your Drum and Bass Tracks but when I play them back I only hear drums and no bass - even when I pan all the way to the right. Is there something wrong with the tracks, the downloading of them, or is it my system? 99.999% of the time this problem has to do with a computer speaker cord that is not plugged in all the way. If it is plugged in partially, only the left channel (the drum side) of a file will be audible. Please check your connections and if there is still a problem, try burning the tracks onto a CD and play them in your car to hear the drum and bass split in the mix.

What is the advantage of using an iPod, .mp3 player, or laptop? The ability to create playlists (set lists) of songs in the order that you wish to perform them is better than being confined to a song sequence from CDs that you have burned.

What if I need the Drum and Bass version of a song but you only offer the Stereo Drum Track? Please request the track that you need and the bass will be recorded for it.

Do the tracks have effects such as reverb and compression or do they need any further processing? Our goal in producing these tracks is to emulate the drum and bass parts from the original recordings while keeping somewhat of a "common thread" from track to track. When applicable, reverb, compression, gating and delay are used on the drums with some compression on the bass.

If my hard drive fails and I lose all the tracks that I've purchased from you in the past, what can be done? First of all, always back up files that are important to you. In the event that you lose the Drum and Bass or Stereo Drum Track files you've purchased due to hard drive failure, they can be replaced by providing the order number or exact date the tracks were purchased. Once again, back up your files just to be safe!

What sample rate are your .mp3s?  44.1 kH and 192 kbps.

What about songs that "fade out" on the original recording or don't have drums in the intro? For songs that originally "faded out" there are distinct endings that are easy to follow and perform with. For songs that did not have drums in the intro, middle or ending, there is an appropriate percussion part such as a hi-hat, ride cymbal or hand percussion to keep time in a musical fashion until the full drum set and/or bass pattern comes in.

REQUESTS

How do I request a song that is not on your list? If you would like to request a song that is not currently in the catalog, please click here.

LICENSING

What is your license agreement with end-users? The licensing agreement can be found by clicking here. You will also see a link that says "I agree to the Terms of Service" after clicking on "Checkout" that is mandatory to agree to before you can purchase your order.

Can we use these stereo drum tracks to build a whole new song, have a #1 hit worldwide and retire on a yacht in the Bahamas all for $8.50 spent on drums? No. To avoid copyright infringment, please re-read the Terms of Service. If you require a custom drum track for your song(s) please contact me by clicking here.

MISCELLANEOUS

What are the arrangements of the jazz standards? All tracks except for jazz standards are arranged like that of the artist listed and would need to be referred to for their arrangement. The jazz standards may vary only slightly from the original (depending on whose version you consider to be the original). For example, if the intro of a jazz standard song originally had 6 bars, I will either change it to either 4 bars or 8 bars. Song forms on jazz standards will always stay true to the original even if there was an unusual phrase or section on the original recording. For example, if the form of a song after the intro is "AABA", I will keep it "AABA" during a solo section and not add extra bars. In cases where there was a rubato or "out of time" section, I will record it "in time" or not have the drums and bass start until that section has passed. For song endings (no matter which style), that don't have a distinct ending or that fade, I have created clear and obvious endings that work well.

Do you offer gift certificates? Yes. Gift coupon codes of any amount can be purchased by contacting us. 

Are the drum tracks recorded by the same "Jim McCarty" who played drums for the Yardbirds? No. Recording and performance credits of this Jim McCarty can be found by clicking here.

Copyright © Drum Tracks by Jim McCarty, LLC

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